Right of Withdrawal

Right of Withdrawal:
You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. as letter, fax, e-mail) or - if the goods are handed over to you before the deadline expires - also by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfilment of our information obligations according to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB (Introduction to German Civil Code) and our obligations according to § 312g paragraph 1 sentence 1 BGB (German Civil code) in conjunction with Article 246 § 3 EGBGB. Timely dispatch of the revocation or the goods shall suffice to comply with the revocation period.

The withdrawal is to be addressed to:
Feldenkraiszentrum - Chava Shelhav gGmbH
Cologne Str. 89/91
D-40723 Hilden
GERMANY
Tel. +49 2103 / 26 86 02
Fax +49 4103 26 86 01
E-mail: info(a)feldenkraiszentrum.de

Consequences of Withdrawal:
In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) surrendered. If you are unable to return or surrender to us the received service or uses (e.g. benefits of use), or only partially, or only in a deteriorated condition, you must compensate us in this respect. You only have to pay compensation for the deterioration of the item and for drawn uses if the use or the deterioration is due to handling of the item that goes beyond the examination of the properties and the mode of operation. Testing of properties and functionality" means testing and trying out the respective goods, as is possible and customary in a shop, for example. Goods that can be sent by parcel post are to be returned at our risk. You have to bear the regular costs of the return shipment if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the item, you have not yet rendered consideration or a contractually agreed partial payment at the time of the revocation. Otherwise the return is free of charge for you. Goods that cannot be sent by parcel post will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.

End of the withdrawal instruction

Returns:
Please send the goods prepaid to the following address:
Sigrid Klein
Franz Schneider Str. 6
D-53894 Mechernich-Vussem
GERMANY

You will find more information on the payment of shipping costs under "Consequences of Withdrawal". Please pack the goods as carefully as possible. We cannot credit the full amount of articles damaged by defective packaging. Please contact us by telephone on +49 2103 / 26 86 02 before sending defective or damaged goods. Please do not forget to include your name and customer number with the return shipment so that we can assign it.


This text is essentially based on a machine translation from German. The original German version is therefore the only authoritative one.
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